At Tahlia Loft, we are dedicated to delivering your orders quickly and safely, no matter where you are in the world. This Shipping Policy outlines how we handle order processing, delivery timelines, and related details.
Worldwide Shipping
Tahlia Loft proudly ships to customers worldwide. Delivery times and availability may vary depending on your location, local customs regulations, and courier network coverage.
Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order has been processed, it will be shipped to the address you provided at checkout. You will receive a confirmation email or message once your order has been dispatched.
Payment Method
We currently offer Cash on Delivery (COD) as our only payment method. Customers are required to pay the total order amount at the time of delivery. Please ensure that someone is available to receive and pay for your order at the provided shipping address.
Shipping Timeframes
Estimated delivery times vary by region:
- Local Deliveries: 3–7 business days
- International Deliveries: 7–21 business days
Please note that delivery times are estimates and may be affected by external factors such as customs processing, courier delays, or public holidays.
Shipping Charges
Shipping fees (if applicable) will be displayed at checkout before confirming your order. These charges may vary based on your location, order weight, or current promotional offers.
Order Tracking
Once your order is shipped, we will provide tracking details (if available) so you can monitor the delivery status. For any shipping-related concerns, you may contact our support team at [email protected].
Incorrect or Incomplete Addresses
Please ensure that your shipping address is complete and accurate. Tahlia Loft is not responsible for delays or delivery failures resulting from incorrect or incomplete address information.
Damaged or Lost Packages
If your package is damaged during transit or lost, please contact us immediately at [email protected] within 48 hours of the expected delivery date. We will investigate the issue and work with our shipping partners to provide an appropriate resolution.
Customs and Duties
International orders may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.
Contact Us
For questions or concerns regarding shipping, please contact us at:
Email: [email protected]